Karley, Julianna and Becky were all very helpful throughout the process of remortgaging our home. Karley was very good at listening to what we wanted in a bank and to recommend one that would tick all the boxes. Julianna was great at talking us through the information gathering phase and helping with our lack of technical knowledge about online meetings! Becky did a great job of keeping us informed on the progress of our loan application and was able to expedite and have it settled very quickly. Thanks team - would highly recommend.